Software consulting
Salesforce, Salesloft, Zendesk, Zuora… ↓
My offer
From scratch
From sourcing to change management with users, including software implementation
Implementation, improvement & industrialization
Complete implementation of software: from integration with the existing ecosystem to the construction of relevant indicators.
Support to improve or industrialize your processes through tools and data flows
Training and coaching
Training of different types of users but also of future ops/administrators if necessary!
With my experience in project management, product management, and my expertise on a multitude of software as Head of Operations, I can support you on all aspects of your company’s internal tools: sourcing a tool, implementing place, administration, user support and training, change management, definition and monitoring of KPIs and indicators or even process evolution, creation of a new process.
Expert in advanced administration and nocode on Salesforce, I am now doubly certified Administrator and App Builder.
I am available to support and help you make the most of your Information System!
Mathilde
CtrlSoft
Mathilde Garach 